What are the Auction dates?
The Spring Auction is held online via our Facebook page from May 30th - June 3rd, 2019.
How can I bid on an item?
To make a bid, simply enter your bid amount in whole dollar increments. Any subsequent bids must be higher than the previous bid in whole dollars. Please do not bid if you do not intend to pay.
Where can I pick up my items?
We have two pick up locations for items.
In Northeast Raleigh between June 6th - June 16th, 2019. Final pick up dates and times to be confirmed prior to start of Auction.
In South Raleigh: Wake County Animal Center, 820 Beacon Lake Drive, Raleigh, NC 27610 between June 6th - June 16th, 2019. Final pick up dates and times to be confirmed prior to start of Auction. These will be the ONLY pick up times and dates available for this location.
How do I pay for my items?
Once bidding is over and the winners have been confirmed, an invoice will be emailed directly to the winner via the email provided to the Friends Of Wake County Animal Center. All of your winning items should be included on one invoice. Buy It Now items may be in a separate invoice.
Where can I donate an item?
Auction items can be dropped off at the Wake County Animal Center, 820 Beacon Lake Drive, Raleigh, NC 27610 between now and May 5th, 2019. The Wake County Animal Center’s normal business hours are Monday - Friday 8:30 AM - 6 PM and Saturday - Sunday 12-6 PM.
Please leave all auction donations in the conference room of the Wake County Animal Center. Ask the front desk where the conference room is and they will direct you. There is a bin with the ‘Friends Of Wake County Animal Center’ listed on it; that’s where you can leave your donation. When leaving your donation, please complete an in kind donation form, so we can thank you. This bin is checked daily for donations.
What donations do you accept?
What if two bids come in at the same time when the Auction closes?
In the event that two winning bids came in at the same time, we will check timestamps to ensure the correct winner is selected.
How do I know if I won an item?
Once the auction has closed on June 3rd, 2019 at 8 PM/EST the highest bid entered in the comment section before 8 PM/EST shall constitute the winning bid. Any bids received at or after 8 PM/EST will not count. We will check timestamps if necessary to verify the correct winner.
Winners will be tagged in the comments section immediately after the auction has ended.
Will you ship items if I want to bid on them?
We ask that bidders read all item descriptions before bidding. Some items are available for shipping while others are not. If an item is available to be shipped, it will say so in the item description and the cost of shipping will be indicated.
Can you ship more than one item?
Yes, if you bid on and win more than one item that is available to be shipped, we can ship your items together to reduce costs. Please be patient and give us at least 48 hours to give you a shipping estimate if you won multiple items.
How can I contact the Friends Of Wake County Animal Center?
For all questions or comments regarding our annual Spring Auction, please email us directly at firstname.lastname@example.org.